Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.
We are recruiting to fill the position below:
Job Title: Client Retention Officer
Location: Abuja
Employment Type: Full-time
Duties and Responsibilities
- Communicating with customers and sales representatives.
- Analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates
Requirements
- Bachelor’s Degree in Sales, Marketing, or related field.
- 3+ years experience in a similar role.
- Excellent customer service skills.
- Strong conflict resolution skills.
- In-depth knowledge of sales and marketing software.
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
- Empathy and patience.
- Advanced organizational skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the email.
