Zenith Bank has given update on service maintenance downtime
Zenith Bank has apologized to its customers for the downtime experienced during the upgrade.
However, the bank confirmed that service had been restored and customers can now make transactions swiftly.
Recall that following a notification from the bank that it would undergo maintenance from September 29 to October 1, customers of the bank took to social media platforms and Zenith Bank branches to express their frustration over difficulties with online banking transactions.
Providing an update on Thursday, Zenith Bank in a statement on Twitter / X.com stated that customers can now access their accounts, make transactions, and enjoy banking services.
The statement read, “Dear Valued Customer, We sincerely apologize for the service disruptions you experienced recently on our banking channels. “This was due to an Information Technology upgrade aimed at improving the quality of service we provide you.”
It added that customers can now perform transactions conveniently through various banking channels, including its mobile app, internet banking platform, debit card, agent banking, and branches nationwide.
