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How to Check Balance on Prepaid Meter in Nigeria: A Step-by-Step Guide

GoldenNewsNG by GoldenNewsNG
February 4, 2024
in General Information, Headline
Reading Time: 7 mins read
How to Check Balance on Prepaid Meter in Nigeria: A Step-by-Step Guide
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How to Check Balance on Prepaid Meter in Nigeria: A Step-by-Step Guide

Prepaid meters are becoming increasingly popular in Nigeria as they offer a convenient and cost-effective way to manage electricity usage. However, it can be frustrating when you run out of credit unexpectedly, and you’re not sure how to check your balance. Fortunately, checking your prepaid meter balance is a straightforward process that can be done in a few simple steps.

A person using a smartphone to check the balance on a prepaid meter, with the meter display and the phone screen visible

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To begin with, it’s essential to understand how prepaid meters work. Unlike traditional meters, prepaid meters require you to pay for electricity upfront. Once you’ve purchased your credit, you can use it until it runs out. To avoid being caught off guard, it’s important to keep an eye on your balance regularly. This way, you can top up your credit before it runs out and avoid any disruption to your power supply. Read:Simple Ways to Link Your NIN to Your Prepaid Meter

There are several methods to check your prepaid meter balance, and the one you choose will depend on the type of meter you have. Some meters have a display screen that shows your balance, while others require you to enter a code on the keypad to retrieve your balance information. In the following sections, we will explore the different methods you can use to check your prepaid meter balance, including how to interpret the balance information and top-up procedures.

Key Takeaways

  • Understanding how prepaid meters work is essential to managing your electricity usage effectively.
  • There are several methods to check your prepaid meter balance, including using the display screen or entering a code on the keypad.
  • Regularly checking your balance and topping up your credit before it runs out can help you avoid any disruption to your power supply.

Understanding Prepaid Meters in Nigeria

A prepaid meter box with a digital display showing the balance. Nigerian surroundings in the background

Prepaid meters are electronic devices used to measure and control the amount of electricity consumed by households and businesses in Nigeria. Unlike traditional postpaid meters, prepaid meters require users to pay for electricity before use. This means that users must purchase prepaid electricity tokens or units and load them onto the meter before they can access electricity.

Prepaid meters offer several advantages over traditional postpaid meters. For one, they eliminate the need for estimated billing, which is a common problem in Nigeria. Estimated billing occurs when electricity distribution companies (DISCOs) charge customers based on estimated usage rather than actual usage. This can lead to overcharging and disputes between customers and DISCOs. With prepaid meters, customers only pay for the electricity they use, which eliminates the need for estimated billing. Read : How To Upgrade Prepaid Meter in Nigeria

Another advantage of prepaid meters is that they encourage energy conservation. Since users must pay for electricity before use, they are more likely to be conscious of their energy consumption and make efforts to reduce it. This can lead to significant cost savings over time.

Prepaid meters in Nigeria come in different types and models, each with its own unique features and functionalities. Some meters have LCD screens that display the amount of electricity used, the remaining balance, and other relevant information. Others have built-in alarms that alert users when their balance is running low.

Overall, prepaid meters are an efficient and cost-effective way for households and businesses in Nigeria to access electricity. By understanding how they work and how to check their balance, users can ensure that they always have access to electricity when they need it.

Locating Your Meter Number

A hand reaches out to a prepaid meter, pressing buttons to check the balance. The meter number is clearly visible on the display

Before checking your prepaid meter balance, you need to know your meter number. This is a unique 11-digit number assigned to your meter that serves as its identification number. There are different ways to locate your meter number depending on the type of meter you have.

Conlog Meters

If you have a Conlog meter, the meter type will be boldly written on it. To locate your meter number, press the following buttons on your meter keypad: #4#. Your meter number will be displayed on the screen.

Hexing Meters

For Hexing meters, press 804 on your meter keypad, followed by the enter button. Your meter number will be displayed on the screen.

Landis & GYR Meters

If you have a Landis & GYR meter, press i025 on your meter keypad, followed by the enter button. Your meter number will be displayed on the screen.

Once you have located your meter number, you can proceed to check your prepaid meter balance using the appropriate code for your meter type. Read How to Recharge Prepaid Meter Online

Methods to Check Balance

A hand reaches out to press the button on a prepaid meter, while the digital display shows the current balance in Nigeria

If you are a prepaid meter user in Nigeria, you may want to check your balance from time to time to avoid running out of credit unexpectedly. There are several methods available to check your prepaid meter balance, including:

Using the Meter Interface

One of the easiest ways to check your prepaid meter balance is to use the meter interface. To do this, simply navigate to the balance check option on your meter and follow the prompts. Typically, you will need to enter a specific code, such as “07,” and then press the blue button to display your available balance on the screen.

Via Mobile USSD Codes

Another option to check your prepaid meter balance is to use USSD codes provided by your electricity distribution company. For example, some companies may offer a dedicated code that you can dial from your mobile phone to check your balance. To use this method, simply dial the code and follow the prompts.

Online Platforms

Several online platforms are available to check your prepaid meter balance. For instance, you can use the website or mobile app of your electricity distribution company to check your balance. To use this method, you will need to create an account and link your prepaid meter to your account. Once linked, you can log in to your account and view your balance.

Customer Service Helplines

If you are unable to check your prepaid meter balance using any of the above methods, you can contact the customer service helpline of your electricity distribution company. The customer service representative will assist you in checking your balance and provide any additional information you may need.

In conclusion, there are several methods available to check your prepaid meter balance in Nigeria. By using any of the methods outlined above, you can easily stay on top of your prepaid meter balance and avoid running out of credit unexpectedly.

How to Know Balance Information

A prepaid meter display with balance information, showing the remaining credit and usage details

Once you have checked your prepaid meter balance, you will see a number that represents the amount of credit units available on your meter. This number is important because it tells you how much electricity you have left to use before you need to recharge your meter.

It is important to note that the balance on your prepaid meter is not the same as the amount of money you have paid for electricity. Instead, it represents the number of units of electricity that you have purchased. The cost of each unit of electricity will depend on the tariff plan that you are on. Read Full List Of Unity Bank USSD Codes In Nigeria (*7799#)

To better understand your balance information, you can refer to the following table:

Balance Units of Electricity Estimated Time Remaining
10 10 1 day
20 20 2 days
50 50 5 days
100 100 10 days

The table above provides an estimate of the amount of time you have left before you need to recharge your meter based on the number of units of electricity available on your meter. This estimate is based on the assumption that you use an average of 10 units of electricity per day.

If you want to get a more accurate estimate of the time remaining before you need to recharge your meter, you can calculate your average daily usage and divide your balance by that number. For example, if you have a balance of 100 units of electricity and you use an average of 5 units per day, you have approximately 20 days before you need to recharge your meter.

By interpreting your balance information correctly, you can avoid running out of electricity unexpectedly and ensure that your prepaid meter always has enough credit units to meet your needs.

HOW TO RECHARGE THE PREPAID METER

Following the configuration of your smart card, there are five simple steps to recharge your prepaid meter with units and codes for use:

  1. The initial step for the consumer is to take their smart card to a dealer or PHCN office location in their neighborhood.
  2. The user displays the smart card, which also contains the user’s meter number.
  3. The user will be credited by the agent and handed a slip with a unique 20-digit code and a receipt as proof of payment.
  4. Return home and accurately enter the 20-digit code on the LCD panel using the UIU keyboard.
  5. If the token was entered successfully, the screen will display “ACCEPT.” This indicates that the recharge was a success. If the screen displays “REJECT,” it signifies the code was input incorrectly.

If a user does not choose to utilize the 20-digit code, the smart code can be used to recharge the pre-paid meter by following the four procedures outlined below:

  1. In the location of your pre-paid meter, open the card door of your monitor unit and carefully insert your smart card.
  2. Always keep the control box charged by connecting it to a power source.
  3. After inserting the smart card, a symbol similar to this “–” will appear on the LCD screen. This indicates that the prepaid meter and card are in sync. To avoid damaging the pre-paid meter, do not remove the smart card while reloading is in progress.
  4. Once the unit has been loaded, the user will be notified on the LCD screen.
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