IT Officer Needed At Monty Suites – Apply Now

Monty Suites – Come stay with us and enjoy first hand service of our just rebranded and upgraded facility in the heart of Uyo, one of Nigeria’s fastest growing and lively city.

No matter where you are coming from or where you are going to, there is so much to experience and indulge, because, we understand your unique personality to provide customized service delivery by listening, understanding and satisfying your unspoken desires all through your stay. The beauty of the scenery, the exquisitely-furnished rooms and the serene ambience of the surrounding all make you see, feel and enjoy the pleasant appeal of nature.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Manage information technology systems, hardware and software
• Oversee the ongoing development and testing of our disaster recovery plan (DRP) and business continuity plan (BCP) to minimize risks associated with downtime.
• Undertake routine risk management and audit processes to monitor system user compliance in accordance with IT standards.
• Update and implement an IT troubleshooting guide and train key staff in IT systems and application use.
• Ensure all operating systems, licenses and service agreements are kept up to date and that external vendors comply with agreed response times, SLA’s and budgetary guidelines.
• Monitor file server performance, back-ups and system performance in line with agreed standards.
• Manage and maintain operating system and firewall security and implement updates as required.
• Update IT policies and procedures in accordance with IT standards and with regard to systems and process enhancements.
• Maintain user database and ensure user profiles are updated in a timely manner.
• Develop and manage IT business process strategy to ensure future state requirements are planned for and implemented within agreed timeframes.
• Attend to system maintenance and breakdown requirements in a timely manner.
• Work closely with external service providers and vendors to develop effective relationships and promote “best practice” in all dealings.
• Identify opportunities to reduce IT related costs through managing processes in house.
• Prepare and submit IT management reports as required.
• Attend to guest related IT enquiries and provide assistance as required.
• Maintain and update the computer hardware asset register.
• Ensure all IT policies and procedures are adhered to at all times.
• Maintain confidentiality of client information and sensitive data at all times.
• Uphold high standards of professional conduct and communications with internal and external customers at all times.
• Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date
• Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
• Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.